Frequently Asked Questions
FinCyber Australia is a managed service provider and CrowdStrike partner. We set up and manage CrowdStrike Falcon Complete Next-Gen MDR for laptops, servers and desktops with no minimum purchase. We can also secure mobile phones. We also offer regular reporting to licensees and businesses on request.
1
Which services do you offer?
How much does it cost?
$44/month per endpoint, setup and ongoing monitoring included. Phones cost less. Bulk licensee discounts available. Monthly billing, cancel anytime, no contracts — add or remove devices anytime.
Limited-Time Launch Offer – 20% off your first 12 months, reducing it to $35.20pm.
2
I already have a relationship with an IT service provider. How do you collaborate with them?
3
FinCyber Australia’s CrowdStrike solution will complement the service delivered by your current IT service provider. The CrowdStrike software will replace your current antivirus endpoint protection software. Your current IT team can keep managing Microsoft 365, devices, patches, firewalls, and similar tasks. FinCyber Australia’s CrowdStrike solution will triage, detect and most importantly, respond to any cyber incident on your endpoints. If you already pay your IT team for cybersecurity, we can meet with you and them to explain the differences in service and cost.
Do I need additional IT support?
4
You don’t need a separate IT provider for us to work with you.
In some instances, yes! We can speak with your cyber insurance broker to see if FinCyber Australia’s reduced cyber risk can lower your premiums or improve your policy terms.
If we engage FinCyber Australia, will it reduce my cyber insurance premium?
5
How do you compare to Microsoft, Huntress and other Managed Detection and Response (MDR) competitors?
6
Check out ‘CrowdStrike vs. the competition’ on the CrowdStrike website https://www.crowdstrike.com/en-us/compare/
Does this MDR help me adhere to the Australian Cyber Security Centre Essential Eight Maturity Model & the SMB1001 Australian Cyber Essentials eg Silver, Gold, Platinum, Diamond?
7
Yes! Reach out to us to learn more.
Regular cybersecurity training for your team is important. FinCyber Australia runs occasional webinars, and our friends at The Cyber Collective offer ongoing team training, compliance audit support, and a business uplift program. They give strategy advice, while FinCyber Australia supplies product solutions.
Do you provide cybersecurity education and ongoing training to our team?
8
Microsoft Defender is a security tool that can detect and block some threats, but your business is still responsible for reviewing alerts, investigating incidents and deciding what action to take.
With CrowdStrike Falcon Complete MDR managed by FinCyber Australia, that's our job. We don't just provide the software—we actively monitor, investigate and respond to threats on your behalf, 24/7.
For example: if an employee clicks a malicious link and a suspicious file starts running on their computer, Microsoft Defender may generate an alert and leave it to your business or IT provider to determine what happens next, which can take ages.
With CrowdStrike Falcon Complete MDR, the threat is identified, investigated and contained by cybersecurity specialists within minutes, with FinCyber Australia overseeing the service and helping keep your business protected.
How does CrowdStrike Falcon Complete MDR differ from Microsoft Defender?
9
No. CrowdStrike Falcon Complete MDR replaces Microsoft Defender for endpoint protection while providing the added benefit of expert monitoring and response. If you're paying for Microsoft 365 Business Premium primarily to access Defender, you may be able to reduce costs by moving to Microsoft 365 Business Standard. FinCyber Australia can help assess the best licensing and security setup for your business.